Wirtz Daughters Landscape

While the customer service desk was friendly they were full of lies, I had two different stones delivered and wanted them on a truck a specific way, was told no problem. Delivery day the guy was super rude when he called and then wasn't willing to help dump the stone near the project and loaded opposite of what I asked. Also my river rock was literally 1 ton of dirt and 1 ton of rock. It was a mess. See attached photos. The rocks were so brown and tripled my work outside. Never again wouldn't recommend. Thankfully my street is under construction and they helped push the stone over for me. Otherwise I would still be shoveling.

I want to commend both Eddie and Aaron on the A+ job they do as yard staff at Wirtz and Daughters. Both were very busy with multiple customers but each of them, in two separate encounters, were very helpful to efficiently handle my purchase. Their hard work, professionalism, patience and kindness was very much appreciated. The front staff also gave 5 star customer service.

The delivery of product went well. However, we also got a bag of grass seed that I think was old. Where we used other seed the same week is growing beautifully. Not one blad of grass from their seed. I even tried germinating it in a bucket inside, nothing after 10 days. Seed we planted in another area 3 weeks later is better than the bald spots still from their seed.

Showed up today not knowing what or how much I needed to make a shed platform. First time doing this. The front desk people helped me find exactly what I was looking for and calculated what I needed. The loader was horrible. Rude, unprofessional, and acted like I should already know what I was doing and where to park to get loaded up. Turned my experience bad really quick. Will find other places to take my business from now on.

Truly exceptional in a rather boring and simple business of stone and garden supplies. From when I walked in and placed a large order with their front office team, the loading of materials in my personal truck and the delivery next day of a dump truck of stone.....they were all fantastic people, product offering, services, everything..... In today's crazy world this outfit took the time to help, coach, consult, and make sure everything I ordered and had delivered was perfect. The best part was witnessing them laugh together and have fun in the office. The driver delivering the stone was even laughing and telling jokes today. Just a great outfit, competitive prices and exceptional people. I had 21 tons of stone dropped off with no issues and the driver made sure to double and triple check everything about my driveway and the drop site before even pulling the dump truck in. I think a lot of the complaints about delivery are those 'Harry Homeowners' expecting drivers and business to do what they want via ESP or some other cosmic ability with minimal effort on their behalf and an extreme lack in communication and assistance. Exceptional outfit and will be moving all of my stone and outdoor needs to them. Especially the gentleman that coached me through all of the calculations and my stone needs. Great customer service all around.

While the customer service desk was friendly they were full of lies, I had two different stones delivered and wanted them on a truck a specific way, was told no problem. Delivery day the guy was super rude when he called and then wasn't willing to help dump the stone near the project and loaded opposite of what I asked. Also my river rock was literally 1 ton of dirt and 1 ton of rock. It was a mess. See attached photos. The rocks were so brown and tripled my work outside. Never again wouldn't recommend. Thankfully my street is under construction and they helped push the stone over for me. Otherwise I would still be shoveling.